We hope you enjoy your 35 Below purchase. Customer Satisfaction is our number one goal. If you are not satisfied for any reason, return the product within 30 days of receiving the order. You will be issued a full refund of your purchase price.
To start the return process, please contact customer service at 844-484-2097, Monday through Friday, 5am to 5pm PT, to receive an RMA# (Return Merchandise Authorization #) with instructions on return. Any postage costs are to be paid by the customer and are non-refundable. We do not accept personal deliveries or unauthorized returns.